Privacy Policy

Effective Date: October 12, 2026

This Privacy Policy explains how Aurascale LLC ("Aurascale", "we", "us", or "our") collects, uses, and discloses personal information when you visit or buy from getaurascale.com (the "Site"). Our store is powered by Shopify.

1. Information We Collect

  • Contact details: name, billing and shipping address, email address, and phone number.
  • Order and payment information: items purchased, amounts, and payment confirmation details. We do not store full card numbers; payments are processed by PCI-DSS compliant payment providers such as Shopify Payments and Stripe.
  • Device and usage information: IP address, browser type, device identifiers, pages viewed, and how you interact with the Site, collected through cookies and similar technologies.
  • Communications: messages you send us by email, phone, or contact channels.
  • Account information: if you create an account, your login details and preferences.

2. Where We Get Information

Directly from you, automatically from your device when you use the Site, and from service providers that help us operate the store (such as Shopify, payment processors, and carriers).

3. How We Use Information

  • To process orders, take payment, arrange shipping, and handle returns and refunds.
  • To communicate with you about orders and customer support.
  • To detect and prevent fraud and keep the Site secure.
  • To improve the Site and our products, and, where permitted, to send marketing emails (you may unsubscribe at any time).
  • To comply with legal, tax, and accounting obligations.

4. How We Disclose Information

We disclose personal information to service providers who act on our behalf: Shopify (store hosting and checkout), payment processors (Shopify Payments, Stripe), shipping carriers (USPS, UPS), and email and analytics tools. We may also disclose information to comply with law or protect our rights, or in connection with a business transfer.

5. Cookies and Do Not Track

The Site uses cookies and similar technologies that are necessary for the shopping cart and checkout, and that help us understand Site usage. You can control cookies in your browser settings; blocking some cookies may affect the Site's functionality. The Site does not currently respond to "Do Not Track" browser signals.

6. Your Privacy Rights (California and Other U.S. States)

Depending on where you live, including under the California Consumer Privacy Act (CCPA), you may have the right to know what personal information we collect, request access to it, request correction or deletion, and opt out of the "sale" or "sharing" of personal information for targeted advertising. We do not sell personal information for money. If we use advertising or analytics partners whose data collection counts as "sharing" under applicable law, you may opt out at any time by emailing us. We will not discriminate against you for exercising your rights.

To make a request, email support@getaurascale.com with the subject "Privacy Request". We may need to verify your identity, and you may use an authorized agent to submit a request for you. We aim to respond within 45 days.

7. Where Information Is Processed

Aurascale LLC is a Wyoming company. Your information may be processed and stored in the United States and in other countries where we or our service providers (such as Shopify and payment processors) operate. We take steps to protect your information wherever it is processed.

8. Data Retention

We keep order records as long as needed to fulfill orders, meet tax and accounting requirements, resolve disputes, and enforce our policies.

9. Security

We use administrative, technical, and physical safeguards, and our checkout is protected with SSL encryption. No method of transmission is completely secure, so we cannot guarantee absolute security.

10. Children

The Site is not intended for children under 16, and we do not knowingly collect their personal information.

11. Changes to This Policy

We may update this policy from time to time. The effective date above shows when it was last changed.

12. Contact

Aurascale LLC
Email: support@getaurascale.com
Phone: +1 (307) 300-5936
Hours: Monday – Friday, 9:00 AM – 5:00 PM MST
Registered Office: 30 N Gould St Ste N, Sheridan, WY 82801, United States